HEAD OFFICE

Goods In Administrator

Location Gloucestershire Start Date 03/03/2025 Type Permanent
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ROLE OVERVIEW

Provide a professional and efficient service to our customers, suppliers and clients by supporting and coordinating the Warehouse Team and liaising with the Logistics department. Due to an expanding team we are looking for a positive candidate to be an integral part within the division ensuring the link between sales, procurement, the warehouse and the end customer.

MAIN DUTIES & RESPONSIBILITIES

  • Provide administrative support and coordinate the Warehouse team, ensuring all processes are implemented effectively and standards of performance are attained
  • Manage the flow of emails in and out for all Warehouse activities
  • Liaise with the internal sales and procurement team and communicate to external customers
  • Manage & control the flow of all the multi-temperature warehouse deliveries including vehicles, this includes ambient, chilled and frozen products
  • Manage the calendar both inbound and outbound whilst building relationships with customers and haulage to ensure a smooth operation
  • Administer the booking in and out process; controlling the paperwork and input details in Sage
  • Assist with monthly and spot stock-takes as required
  • Investigate stock discrepancies, reporting all findings to the Warehouse Manager
  • Provide all relevant documentation and information to team ready for incoming deliveries and outgoing loads
  • Produce all batch labels for deliveries coming in and follow the traceability process for BRCGS
  • Provide a professional, courteous and efficient service to all cash and carry customers, ensuring the EPOS process is followed and all payments are accurately recorded
  • Process all cash and card payment transactions for event customers who come to site
  • Manage & file all Warehouse paperwork effectively
  • Look for continuous improvement within the processes and procedures
  • Take reasonable care of both your own health and safety and that of others who may be affected by your acts or omissions, ensuring all company safety and quality systems are followed and all relevant legislation complied with, raising concerns and reporting any incidents or suggestions to your line manager
  • Ensure all processes relating to the BRCGS standard for storage and distribution are complied with and documented
  • Be fully involved with the successful delivery of the annual BRCGS Audit
  • Take into consideration sustainable solutions and best practices to ensure we take responsibility for reducing our impact on the environment and support the company-wide sustainability strategy.
  • Any other duties that may be required from time to time for the smooth running of the business

KNOWLEDGE, SKILLS & EXPERIENCE

Essential

  • Good numeracy and literacy ability (minimum GCSE Level B in Maths and English)
  • Customer focussed and service orientated
  • Fully ICT literate, competent in all MS Office applications
  • Good working knowledge and practical application of Food Hygiene legislation
  • Strong administrative skills and excellent attention to detail
  • Excellent planning and time management skills with ability to meet exacting deadlines and prioritise appropriately
  • Ability to multitask under pressure
  • Excellent communication skills
  • Fully conversant with EPOS/WMS, and demonstrable experience in efficient stock management
  • Previous warehouse and multi-temperature experience

Desirable

  • Sage Line 50 experience

ABOUT YOU

  • Conscientious, reliable, with good attendance and timekeeping standards
  • Honest, trustworthy, able to work unsupervised
  • Courage to challenge
  • Keen to learn and acquire new skills, responds positively to feedback
  • Demonstrates initiative and contributes ideas
  • Pragmatic approach to problem-solving without cutting corners
  • Positive team player
  • Personable, team player with a hands-on approach
  • Flexible, adaptable, and calm when working under pressure
  • Must be able to work flexibly to meet the needs of the business, including occasional unsociable and weekend hours at peak time

BEHAVIOURS & VALUES

The business works to the following Behaviours and Values, and these are expected from all employees:

  • We are driven to deliver
  • Open and honest team
  • Always promote good practice
  • Personal accountability
  • Courage to challenge
  • Work as one team

IN RETURN FOR YOUR HARD WORK

  • 28 days holiday allowance, plus bank holidays on top. 
  • Life cover, company pension scheme and employee assistant programme. 
  • Access to Medicash, a healthcare cash plan reimbursing the costs of dental treatments, optical and more! As a Medicash member, you can also access an online GP service as well as gym, and retail discounts. 
  • The opportunity to ear some extra cash by using our refer a friend programme. 
  • We also have fortnightly lunches and regular social activities, plus the opportunity to be involved in some of the UK’s most prestigious sporting events and festivals! 
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